UCP’s NEW Remote Support Monitoring Services help people with developmental disabilities access independent living, in apartments of their own.

The world changed with COVID-19, which issued a wake up call to use and connect with new technology. UCP’s service delivery model changed with it.

Our Assistive Technology (AT) for caregiving and health coordination enables people with disabilities to live more independently, in their own apartments. These new  tools monitor adult daily living tasks, safety and more, providing peace of mind for individuals with disabilities and their families.

While people with disabilities prefer independent living, in apartments of their own, more than 20,000 MA citizens are caring for a family member with an intellectual or development disability at home.

Our new program offers choice. We currently support people in Western MA and can also help people beyond our service area due to the remote nature of this program.

Manage care from anywhere. Simple Set-up. No computer skills needed.

Our Remote Support Program begins with a formal evaluation. Then our AT specialists make recommendations for the right AT tools and monitoring technology to meet specific needs for independent, residential living. That is followed by training and installation to maximize the right for people with disabilities to live a more fulfilling and inclusive life. ​

Program Eligibility

  1. People with disabilities over the age of 22
  2. Must be referred to UCP by the Department of Developmental Services (DDS) area office for funding

READ about our New Program in the Berkshire Eagle.


Remote, real-time video assessments
Home safety monitoring
Fall alerts
Medication management
Radio Reading Program
Instant vitals alerts
Calendar events & scheduling
Task lists for home, school or work
Customization based on ISPs
Document & store HIPAA sensitive data

Experience these benefits

Improved socialization & communication
Helps achieve milestones and goals
Remote assists for daily living skills & activities
Better medical monitoring
Built-in games, websites, and music
Tailored patient approach
Faster response times
Reduced caregiver error
Better communication with family & caregivers